Who we are

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Comments

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An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

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Cookies

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If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

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Embedded content from other websites

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These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

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How long we retain your data

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For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

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Where your data is sent

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Privacy Notice

Last updated: [19/10/26]

1. Who we are

This website is operated by:
Legal business name: Quadpharm healthcare limited
Trading name: Lancing Pharmacy
Registered or trading address: [INSERT CONFIRMED ADDRESS]
Telephone: 01903 752191
Email: lancingpharmacy@hotmail.com
Website: [INSERT FINAL WEBSITE ADDRESS]
GPhC registration number: 1084837

For the purposes of data-protection law, the organisation identified above is responsible for personal information processed through this Website, except where this notice says that another organisation is responsible.

2. What this Website does

This is an information website for Lancing Pharmacy. It provides information about the pharmacy, its location, opening hours, NHS and private services, delivery and collection arrangements, and ways to contact or access third-party healthcare services.

The Website is intended to launch without a direct online booking system, payment facility, medicine-ordering facility, contact form or newsletter sign-up. If any of those features are added, this notice must be updated before they are used.

3. Information we collect through this Website

If the Website remains information-only, Lancing Pharmacy does not intentionally collect medical information, prescription information, payment-card details or appointment details through the Website.

Like most websites, the Website may receive limited technical information needed to operate and secure it. Depending on the hosting and security configuration, this may include an IP address, browser and device type, pages requested, approximate time of access, referring page and security logs. We do not use this information to make healthcare decisions about you.

The Website may also store your cookie preferences so that it can remember whether you accepted or rejected optional cookies.

4. Third-party websites and healthcare partners

The Website contains links to third-party websites, including healthcare booking and clinical-partner websites.

When you follow one of those links, the third-party organisation becomes responsible for the information you submit on its website. It may collect information such as your name, contact details, health information, appointment information or payment details, depending on the service you use.

The third party’s own privacy notice, cookie policy and terms will apply. Please read them before submitting information or making a booking. Lancing Pharmacy does not control the third party’s privacy practices, security, cookies, content or availability.

Where appropriate, the Website should display this short notice beside an external link:

You are leaving the Lancing Pharmacy website. The linked service is operated by a third party and will process any information you provide under its own privacy notice and terms.

5. Why we use limited technical information

Where technical information is processed, it is used only for purposes such as:

  • keeping the Website available and secure;

  • preventing abuse, spam or malicious activity;

  • diagnosing technical faults; and

  • remembering cookie preferences.

The exact lawful basis and retention period should be confirmed with the website host and technical providers before publication. Do not publish this notice until those details have been checked against the live hosting, security, analytics and cookie configuration.

6. Information shared with other organisations

We may use technical suppliers who host, secure, maintain or support the Website. They should only process information under appropriate instructions and arrangements.

We do not use this Website to send medical or prescription information to Lancing Pharmacy. Information submitted directly to a third-party healthcare or booking website is handled by that third party under its own privacy notice.

We may disclose information where required by law, to protect the Website or to prevent fraud or serious harm.

7. How long information is kept

Technical logs and security records are retained only for as long as reasonably necessary for security, troubleshooting, legal or operational purposes. The actual retention periods should be confirmed with the hosting, security and website-support providers.

Cookie-preference information is kept for the period stated in the Cookie Policy below or until the user changes or deletes it.

8. Your rights

Depending on the circumstances, data-protection law may give you rights to:

  • ask for access to personal information held about you;

  • ask for inaccurate information to be corrected;

  • ask for information to be deleted or processing to be restricted;

  • object to particular processing; and

  • request a copy of information in a portable format.

To ask a question or exercise a right, contact quadpharmhealthacreltd@gmail.com. We may need to verify your identity before responding. Some rights are subject to legal exceptions.

You can complain to the Information Commissioner’s Office if you are unhappy with how your information has been handled:

ICO website: https://ico.org.uk/make-a-complaint/

ICO telephone: 0303 123 1113

9. Children

The Website is not intended to collect information from children. Do not submit a child’s health or personal information through a general website link or form. Use the appropriate confidential process provided by the pharmacy or relevant healthcare provider.

10. Changes to this notice

We may update this notice when the Website, services, suppliers, cookies or legal requirements change. The latest version will be published on this page with the date shown at the top.